MOTHERSHIPSUPPORT CENTER
YOUR CREW. HERE TO HELP.

Mothership Customer Support

Something you need a hand with? You’re in the right place.

How can we help?

No account needed
ORDER SUPPORT

Report an order issue

Missing item, wrong product, or something damaged? Tell us what happened.

Get order support
DOCUMENT REVIEW

Submit documents

Send your ID, medical recommendation, or medical card for our team to review.

Send documents
Already sent a request?Check request status with your private tracking link.
A LITTLE CLARITY

Here’s what happens next.

  1. 01

    Share the details

    Tell us what you need. We’ll guide you through any photos.

  2. 02

    Your crew reviews it

    Our support team checks your request and the information you send.

  3. 03

    Keep track of progress

    Save the private link on your confirmation screen to see updates.

Private document handling No customer account required